Privacy Policy

1. Introduction

Steady Termgainry ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy applies to all visitors, users, and clients who access our website or dashboard services (collectively, the "Services"). By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information when you interact with our Services:

• Account Information: name, email address, company name, and login credentials provided when you register for access.
• Usage Data: information about how you interact with our dashboard, including pages viewed, features used, and session duration.
• Device and Technical Data: IP address, browser type, operating system, and general device identifiers collected automatically.
• Communications: information you provide when contacting us for support, inquiries, or feedback.
• Cookies and Similar Technologies: data collected through cookies, local storage, and analogous tools as described in Section 6.

We do not intentionally collect sensitive personal information such as government identification numbers, financial account credentials, or health data unless expressly required for a specific service feature and disclosed at the point of collection.

3. How We Use Your Information

We use the information we collect for purposes including:

• Providing, operating, and maintaining our Services;
• Creating and managing user accounts;
• Responding to inquiries, support requests, and feedback;
• Improving, personalizing, and monitoring the performance of our Services;
• Sending administrative communications, such as updates to policies or service notices;
• Detecting, investigating, and preventing fraudulent or unauthorized activity;
• Complying with applicable legal obligations.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests in operating and improving the Services, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time by contacting us.

5. Sharing and Disclosure of Information

We do not sell personal information. We may share information in the following circumstances:

• Service Providers: with third-party vendors who perform functions on our behalf, such as hosting, analytics, or customer support, under contractual confidentiality obligations.
• Legal Requirements: when disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality safeguards.
• With Your Consent: when you have explicitly authorized us to share your information for a specific purpose.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyze usage patterns. You can control cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our Services. We do not currently respond to "Do Not Track" browser signals.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

As Steady Termgainry operates internationally, your information may be transferred to, stored, and processed in countries other than your own, including the Philippines. Where required, we take steps intended to ensure that such transfers comply with applicable data protection laws.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal information, subject to certain exceptions;
• Object to or restrict certain processing activities;
• Request a copy of your data in a portable format;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before fulfilling certain requests.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take reasonable steps to delete it.

12. Third-Party Links

Our website and dashboard may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page. We aim to respond to legitimate inquiries within a reasonable timeframe.